Problem with your order?
At Brightech we measure success by the number of satisfied customers we have, and to support that, we stand behind everything with at least a 3-year warranty. Whenever you have an issue with a Brightech product, whether its an issue with missing components or the product not functioning correctly or something else that you need taken care of*, just fill out this form and we will promptly respond. Please be prepared to provide additional information or further documentation if requested, that will allow our Warranty Team to work as efficiently as possible to provide an appropriate resolution for you.
For general inquiries, not related to warranty, please contact us via our Contact Us Page, online chat, or our toll free number:
Monday – Thursday
10:00AM PST – 6:00PM PST
*Brightech’s warranty does not cover damage caused by improper use or accidents.