We offer free shipping on all orders on our site! Once shipped, your order will arrive anywhere between 1 and 9 business days based on the method of shipment and the shipping location. Most orders shipped in the West Coast should arrive in 2-3 business days using ground shipment. Estimated transit time for Ground shipments is not a guarantee, it is an estimate only.
Re-Shipping
If an order is returned to us because of customer error and we need to resend the item, a re-shipping fee of $12.95 applies. This is due to the cost of re-packing and re-shipping returned items. If an order is returned to us because of our error, we will not charge a re-shipping fee.
Returns
We want you to love your purchase! If you're having an issue with an item or it appears to be defective, please reach out to our support team here. We are happy to help and may be able to resolve the issue without you having to go through the returns process. If you'd like to return simply because you changed your mind, please visit our Return Portal, and review terms below.
Returns are free for all orders placed on brightech.com and requested within 30 days of purchase date.
RMA approval is required prior to shipping the item back. Packages received without an RMA number will be denied.
Returns must be packaged up and returned in proper original condition. If a product is returned in damaged, defective or severely used condition, the return will be subject to denial.
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